A new framework can help nonprofits and other social sector organizations measure the participation of their supporters.
Most leaders of traditional organizations are missing enormous opportunities to tap into the social networks, ingenuity, and good will of their own constituents.
How tech can advance CSR.
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New research suggests that the feedback of nonprofit clients is less biased than many think.
Recent experience with government-convened hackathons has generated insights into the methods and instruments used to design effective mass collaboration efforts.
Leading organizations are placing bets on action over rhetoric.
An education organization in Pittsburgh transitions from watchdog to community engagement as its mission evolves.
How Healthcare.gov missed an opportunity to truly bend the arc of citizen engagement.