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The Sham of Responsibility

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Posted: October 10, 2006 06:34 AM
Author: Mark Rosenman

It seems we’ve come to a point where the notion of personal responsibility in public life evokes little more than nostalgia among the elderly for a time when there were more operant values – be it in government or the nonprofit sector.  House Speaker Dennis Hastert “accepts responsibility” but sidesteps what appears to be his complicity in covering up the salacious and inappropriate behavior of a colleague, seemingly preferring the partisan maintenance of a Republican majority over the protection of young congressional pages.  Yet for Hastert, accepting responsibility means nothing – it has no cost and serves no purpose; he maintains his position and pays no price! 

In something of a parallel failure of personal responsibility in the nonprofit sector, Louise Bryson maintains the board chair of the J. Paul Getty Trust after its president resigns in disgrace and the California attorney general confirms that that was the right thing for him to have done – financial misdeeds, misjudgments and what some might see as his own sophisticated version of salacious behavior, all on Ms. Bryson’s watch.  Not only is there no substantive mea culpa heard from the board’s officers or members, they even refuse to reveal details of the misdeeds though the broad outlines are known, still keeping the wagons circled in their own variant on partisan protection.

And the Getty folks are not alone in the nonprofit sector.  The charitable community may not approach the soulless depths of politicians, but I fear we have the potential to spiral further down.  The public officials who brought the world the Iraq debacle model the worst by continuing to try to lie their way out of personal responsibility for that human, political and economic catastrophe.  Yet, with increasing public attention to the real and perceived abuses of charitable privilege by hospitals, philanthropies, disaster relief groups, religious organizations and others, unless nonprofit and foundation leaders are more willing to speak the truth about their own mistakes and those of their colleagues, we may soon find ourselves swirling around in just such a flushing vortex. 

To maintain the public trust and confidence, the nonprofit sector must be accountable for – and beyond – what laws and regulations require (as a resource, see Independent Sector).  That necessitates personal responsibility by volunteers, staff and especially the board.  When we fail to meet basic standards of vigilance and due diligence, of conduct, when we fail to behave ethically, it is appropriate to feel embarrassment, and it is appropriate also to act on that feeling, to make it manifest and real.  A failure of responsibility must have consequences or it is a sham. 

To pull a facile Hastert is to continue to fail the public whose stewardship we are to serve as nonprofit volunteers, staff or board – or as public officials.  Accountability, woefully, sometimes requires shame – and shame requires action. 

Chat Bubble Comment

Nice article, Mark
I couldn’t agree more strongly with you on accountability & service.
As our nonprofit considers ‘online fundraising’, I’m trying to ensure we don’t fall into the
‘Give Now!’ category.
The best story or marketing campaign a nonprofit can advertise is the service provided or
service recipients telling ‘stories’.
Again, nice work.
Bob Johnson

»» Posted by: Bob Johnson on October 12, 2006 12:08 PM

Chat Bubble Comment

For a powerful commentary on the Iraq war and irresponsible governing in the extreme, see and hear:

http://www.teambio.org/videos/2000/2000.html

»» Posted by: Bruno Kaiser on October 13, 2006 09:05 AM

Chat Bubble Comment

Definitely thought-provoking, Mark. I wonder if we can even reverse this all-pervasive trend at all. Individually yes, institutionally though is another matter. How many of us practice individual accountability and accept responsibility, while knowing that our organizational policy is to never admit responsibility in the slightest way because that may imply legal complications and/or financial liability? We talk accountability, but let’s face it - we all can think of concrete examples of how our own organizations do not even practice accountability with their own staff, let alone with the public trust. Most employees in either sector are in no position to buck the nature of employer-employee dynamics, making this behavior easier to practice. How do we make the leap from individual to institutional accountability? Who and where are our role models? Certainly not government. Corporate America? Not likely. Our own sector is heavily influenced by both, and will continue to be. As your piece suggests, we can claim the buck stops here but if there’s no guarantee of payment then it’s a hollow value. What is the solution?

»» Posted by: Bob Shoe on October 13, 2006 11:16 AM

Chat Bubble Comment

Mark, et al: I wholeheartedly agree with the notion that personal responsibility is coming up “AWOL” all over the place these days.  What I’m struggling with (and invite your creativity around this) is how we go about inculcating a culture of personal responsibility in the next generation.  I’m convinced that our “big picture” woes cannot be effectively addressed without significant progress on this front.

Rgds,
g

»» Posted by: Dr. Garey A. Johnson on October 16, 2006 12:26 PM

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Both Bob and Garey ask difficult questions—if the organizations in which we work discourage personal (or institutional) responsibility and we don’t model it for the next generation, how is it to be exercised or developed?  I’d love to hear from blog readers about this.  I’ve got some nascent ideas that I hope to write about soon—that’s not meant as a teaser, just that I’m not ready to present them yet, save to say (in language I don’t usually use) that in a way we’ve got to create market demand for it.

»» Posted by: Mark Rosenman on October 17, 2006 08:14 AM

Chat Bubble Comment

Mark,
I have felt for a number of years that there are too many notable leadership failures among those in the government and private corporate realms, due to ethical lapses, with few if any real consequences.  Where are the models of leadership we can point to with pride anymore? 

Carl B.

»» Posted by: Carl Braginsky on October 18, 2006 02:52 PM

Chat Bubble Comment

I am proud of my organizations’s response to this trend.  After one of the national nonprift disgraces, we had “stand down.” The entire staff took half a day of Ethics training—interactive case-study approach.  Our CEO stood for personal responsibility and articualted how staff could file concerns. 

Companies that provided D & O insurance used to require that we certify ethics training for nonprofit boards at least at the times of policy renewal.  If they have discontinued this, perhaps it is a good time to reinstitute the process.

»» Posted by: Judi Stotland on October 27, 2006 11:33 AM

Chat Bubble Comment

I think external incentives for training are a good idea idea, Judi, as was your CEO’s commendatory initiative in having his/her colleagues take the time to consider violation of nonprofit ethics.  Another notion that I’ve long suggested is to require board members and executive staff to sign a formal statement that they’ve individually read, reviewed and approved (to the best of their abilities) the accuracy of the IRS 990 form before it is filed each year.

»» Posted by: Mark Rosenman on October 27, 2006 11:53 AM

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All: I’m convinced the best hope for engendering a rise in personal responsibility and accountability (PR&A;) is to get into peoples homes.  We will need to get “the media” involved to do that.
Unless PR&A;is embraced (and firmly taught) as a value during ones early years, the chances of it being embraced later (as a result of enlightening events) is probably less than 50-50.

I believe a good idea to ruminate on now, is that of trying to work out a way to “sell” all of our media influences on this.

»» Posted by: Dr. Garey A. Johnson on October 30, 2006 04:15 PM

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