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The Power of Vision: Review of “The Pollyanna Principles”

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Posted: June 11, 2009 08:13 AM
Author: Amy Sample Ward

Hildy Gottlieb’s new book The Pollyanna Principles is a handbook for starting a revolution in social benefit organization design and practice, but it isn’t the revolution. What’s the catch? Well, it is going to take everyone, whether you are part of an organization or receive services from one, whether you are a philanthropist or a volunteer, whether you work for a for-profit business or are a community member. For social benefit organizations to truly “work” we all need to be part of the design, the process, the success.

“When we assume we are separate, we build systems that reinforce that separateness.  When we assume we are interconnected and interdependent, we build systems that reinforce those connections.

The Six Pollyanna Principles

There are six core statements that represent The Pollyanna Principles and they include:

  1. We accomplish what we hold ourselves accountable for.
  2. Each and everyone of us is creating the future, every day, whether we do so consciously or not.
  3. Everyone and everything is interconnected and interdependent, whether we acknowledge that or not.
  4. “Being the change we want to see” means walking the talk of our values.
  5. Strength build upon our stengths, not our weaknesses.
  6. Individuals will go where systems lead them.

    The Pollyanna Principles boil down to a similar premise I have blogged about before: we are creating organizations that

    1. are vested in the social issues they work towards ending in such a way that they require those issue to persist
    2. are built in a bubble
    3. are consistently missing opportunities to succeed by operating like a business (with competition) instead of as a living part of the community.

    You can find previous blog posts (with great conversations in the comments) here, here and here.

    Why I’m excited about The Pollyanna Principles

    We have a huge opportunity before us to remodel our social benefit organization structure. There is so much talk both online and offline, from inside organizations and from outside, that “nonprofits are broken.” We’ve done step 1: admitted that we have a problem. Now, what?  Well, as Hildy explains, we need to start driving our work with our vision of how we want the world to be, instead of what the problems are before us. What does that mean? Well, imagine that your organization said you wanted to have a public education system in your state that provided opportunities for all students to learn, fair pay for both teachers and staff, opportunities for growth for students, teachers and staff, and an entry point for all students to enter the “real world” prepared. You can imagine that by operating under that vision (instead of focusing on drop-out rates, teacher pay scales, or job skill training) that partnerships with the community, new opportunities for learning exchanges and career paths, and much more start to take shape organically, naturally. 

    Collaboration is a huge focus of mine: Finding ways for organizations working in the same sector to share calls to action to amplify the impact, helping organizaitons understand where their work aligns to cross pollinate across their networks, and so forth. Reading the Pollyanna Principles was like finding a twin I had been separated from at birth!  But, that isn’t to say it’s the complete conversation. This is truly a great starting place from which we can all move the conversation forward. 

    There are still many questions I have and that I imagine all organizations, boards, volunteers, community members will have when they read the book. But I want to, am ready to, ask those questions and answer them as a community. Questions like:

    • How do we truly create community planning opportunities as funders that include all members of the community when the “community” of interested people is often limited to the grantee pool?
    • How do we begin to change the cultural view of nonprofits in society/by the community so that the public, those who use the services or are otherwise affected by nonprofits’ work can have a stake in the responsibility to create organizations making real change and all of the community is shaping its future?
    • How do we help organizations redefine their “community” to understand the entire ecosystem in which they operate?
    • And many more…

    What’s Next
    The Pollyanna Principles is about social benefit organizations, but it’s really about community. Community is the most important thing to me, and I truly believe that we can’t create any amount of change, any amount of real world impact, or any lasting effects without participation, ownership, and shared responsibility by community members in the work these organizations do. This means we have to have community members represented in building and implementing an organization’s work, as well as building grant programs from funders. We need to have those receiving the services and those delivering them in constant collaboration.  We need people in the community to expect organizations to succeed and take a stake in making sure they do.

    So, what’s stopping us from doing this? Hildy says it’s the Culture of Can’t that we are all accustomed to operating within that holds us back.  Can we move to the Culture of Can? Are we ready? What are the Can’ts holding you or your organization back? 

    I’m ready to start: to start asking questions and coming up with answer, to think and share collaboratively, and to really focus on the vision we share for a better world and work towards that goal instead of focusing only on the problems - are you?  I’d love to hear your ideas!

    You can learn more about The Pollyanna Principles at: http://pollyannaprinciples.org


    imageAmy Sample Ward’s passion for nonprofit technology has lead her to involvement with NTEN, NetSquared, and a host of other organizations. She shares many of her thoughts on nonprofit technology news and evolutions on her blog.

     

     

Chat Bubble Comment

Amy, this was a great review—it reflected what seems to be the inspiring momentum of the book! I’m looking forward to picking up a copy of it when I’m visiting my family in the States this summer.

I think the areas of collaboration and community are critical turning points for re-thinking nonprofit culture. It sometimes seems that nonprofits latched onto the corporate model long ago as a structure for success, but are neglecting to latch onto some of the more progressive organizational changes that we’re seeing emerge in even the corporate sector.

Perhaps a stronger focus on what’s possible will make stale organizational politics less relevant.

Thanks for this article.

»» Posted by: Zoe on June 11, 2009 11:18 PM

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Thanks, Zoe-  I completely agree with you!  I see a real disconnect between the social benefit organization group and the social entrepreneurs, when really I don’t think there should be a line at all.  Social entrepreneurs, creating new models or methods for supporting and changing local communities or the world often view the traditional “nonprofit model” as something to avoid, something that kill their potential or success - why? because they see that nonprofits are continuing a broken system of how they do business.

I think that a stronger focus, like you say, and visibility of what happens with a different model can really help change the conversation.  But it will also take, I believe, the community at large expecting this other, different, behavior from organizations to really get them to change.  If we have community members who receive in-home care services demanding to be at the table with hospitals, health care providers, and practitioners to collaboratively evaluate and create programs, I think all those involved will experience a far different and far better process and outcome.

Thanks for adding to the conversation!
a

»» Posted by: Amy Sample Ward on June 12, 2009 06:43 AM

Chat Bubble Comment

Amy- Your review of the Pollyanna Principles emphasized so many of the reasons this book has changed my world view entirely!  I have worked in the Community Benefit sector for most of my life and had become increasingly frustrated with the level of impact and competition.  Having followed Hildy’s work for a number of years, I was excited about the ideas she was developing.  Now we have a model that inspires communities to work together, not because they have to, but because they share a vision.

I have shared the Pollyanna Principles with a number of community leaders in my area.  Their eyes light up and they get excited thinking about the possibilities.  The Culture of Can is within our reach and is possible and practical!  One of the best things about the Pollyanna Principles is the emphasis on starting from shared vision and asking the questions that help each group find their own answers.

»» Posted by: Nancy Iannone on June 12, 2009 09:21 AM

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I find it interesting… this concept some of our colleagues may have of our industry or sector “being broken” …

For something to be “broken” means for something:
•  to be fragmented, torn or separated into smaller pieces, or to be out of order or not functioning properly… or,
•  to take a more humanistic or personal note, to be disunited, divided, disconnected… weakened in strength or spirit, or to have been infringed upon in some way which violates trust… or,
•  perhaps even in extreme definitions, to have been ruined or bankrupt.

Amy, you make a tremendous point. The conversation to be had is not just about to what new reality The Pollyanna Principles inspires us, nor is it even about the depth of philosophy or the structure of The Principles themselves. 

The conversation to be had, is about our mindsets – what it is we are choosing to think about and focus on, how THAT is what has manifested our current reality, and more importantly, the power we DO have to shift from that past into a more vibrant future.

Only in the midst of that conversation, may every one of us (individually, as community benefit organizations, social entrepreneurs, and as funding organizations etc.) truly “walk the talk”.

Only then can we ask the right kind of questions which emerge from a more life-giving way of thinking, without resorting to the previously accepted “action-taking/problem solving” approaches of layering on yet more tools/techniques, or models/methods.

Amy, you ask your readers to consider seriously, and not rhetorically, if we are truly ready for a “Culture of Can”… to which you respond to your own question with:
“I’m ready to start: to start asking questions and coming up with answer, to think and share collaboratively, and to really focus on the vision we share for a better world and work towards that goal instead of focusing only on the problems…”
As a two time participant in the Community Driven Institute’s new Consultants’ Training in the last year, may I echo and continue to encourage all of us that your instincts about sharing collaboratively, and working toward vision is paramount.

And with that in mind, may I also respectfully suggest that our tendencies to “come up with an answer” for ourselves or the organizations and clients with whom we work; or to place the onus on “the community” and their expectations “to change” is, in fact a large part of where our mindsets have contributed to our challenges AND ultimately, where they may also lay the springboard by which we may move toward our opportunities?

In as much as I understand Nancy’s perspective about seeing The Pollyanna Principles as a model for change, I have to admit rather humbly that our tendency to do so may in itself limit what we can create, or where we can go with them…

So in closing, may I offer up as food for thought, that perhaps we choose to view The Principles as a way of thinking that undergirds whatever tools or techniques, models or methods, past, present or future, we come to evolved or adopt along our way?  And that THAT is where there the true potential of The Principles reside?

Perhaps then, may we truly release the emotional investment we have in making “being broken” our identity.


Tracey L. Sisson
Belief Re-patterningTM Practitioner
Facilitator in Training

http://www.beliefrepatterning.com
http://www.CommunityBenefit.ca

»» Posted by: Tracey L. Sisson on June 15, 2009 12:02 PM

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»» Posted by: RebeccaTK25 on January 26, 2010 04:06 PM

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