Stanford Social Innovation Review

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Innovation vs. Execution

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Posted: December 11, 2006 11:20 AM
Author: SSIR Editor

BY PETER MANZO
We know what needs to be done more than we have the will to make it happen.

imageThe persistence of start-up nonprofits aimed at perennial missions like family counseling and youth development testify to the spirit, at least, of innovation in the nonprofit sector.  It’s practically cliché that most start-ups think no one is addressing their mission in the way that they will. Of course, there often are real social innovations addressing perennial issues. Look at affordable housing development over the past 20 years, and the rise of more effective strategies for drug treatment and domestic violence programs.  But the point is that it seems the search for the new trumps the search for expanding what already works, despite all we hear about how nonprofits are hidebound and slow to change. Many donors see their role as funding innovation, even though it is no longer reasonable to presume that large-scale support--public or private--will continue to fuel even the most successful and popular programs.

Innovation also predominates among the sector’s thought leaders.  A profusion of print and online journals like the Stanford Social Innovation Review, Harvard Business Review, Fast Company, the Skoll Foundation’s Social Edge online community, and many others extol the virtues of innovation.  It’s not hard to see why: Innovation is something shiny and new, which is always attractive.  But in the nonprofit world, as in the private sector, there is no shortage of ideas, and it often seems to be execution that makes one organization successful where another fails.  In truth, we need both new ideas and sound execution, but the rub is that—particularly in the social sector, where we can’t assume that market mechanisms will maximize the distribution of social goods—execution is the most demanding god.

The memorable title of a landmark public policy article by Martin Levin illustrates this paradox for me: “The Day After an AIDS Vaccine is Discovered: Management Matters.” We don’t have the vaccine yet, of course, but in many other vital areas, we already have the knowledge that gives us the potential to make a huge difference. For example, we know a great deal about--choose your poison, here--the importance of early childhood education, prevention of teen pregnancy, prevention of involvement in youth gangs; and in developing societies, the critical importance of educational attainment for women and basic education about hygiene, nutrition, and other health issues. 

With that knowledge comes responsibility. A colleague recently put it starkly as she described a horribly atomized and ineffective slew of youth violence programs that she is studying. It is a system that has grossly overemphasized suppression despite the proven value of high-cost prevention measures. She observed that the system is responsible for the deaths of over 10,000 children in our city alone in the past 30 years: “We all preside over that.” We know what needs to be done more than we have the will to make it happen.

Please tell us what you think. Post your experiences and comments below.



imagePeter Manzo is the director of strategic initiatives for the Advancement Project, a civil rights advocacy organization, and a senior research fellow with the Center for Civil Society in the UCLA School of Public Affairs. Previously, he was the executive director and general counsel of the Center for Nonprofit Management. 

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How true.
The problem with foundations and individual donors is that when they see successful NGOs and programs, they say- those guys have too much money already, and fail to help ngos scale up.
They often want to fund untested and untried non profits instead of helping best practices reach scale.
Thanks for the insights.
Danny Urquico
Child and Family Service Philippines

»» Posted by: Daniel Urquico on December 14, 2006 06:08 PM

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If a business enterprise is successful, the entrepreneur has more funds and operational freedom to pursue his dreams and try even more innovative (but untested) ideas. But a successful social entrepreneur is often compelled to waste his time and energy in running after donors.

»» Posted by: K.L.Srivastava on December 14, 2006 06:36 PM

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Pete,

Thank you for your insight.  Unfortunately, with the vast majority of executive directors leaving the field after their first position and development directors staying in any given agency an average of 12 to 18 months, the problem is, I believe, deeper than the acquiring of management skills.  In my view the problem is systemic. It crosses every aspect of nonprofits from boards to staff and volunteers from funders to the community at-large.  How do those of us who have been in the field for years (I have over 25 at this writing) address the core problems?  As with any capacity building proposition it must be dealt with holistically and management is only a fraction of the problem.

Shelley Hammill

»» Posted by: Shelley Hammill on December 15, 2006 09:06 AM

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How do non-profits determine reasonable performance goals when they are addressing issues of systemic proportions? The challenge is to determine the rubrics for ‘successful steps to decreasing societal maladies’. It is quite overwhelming to define root causes of problems such as youth violence, women abuse, poverty, teen pregnancy, and other issues because we discover how in fact established institutions, laws, and human traits in our society enable these problems.

Shakespeare calls this parallel societal malady as the “tragic flaw” of his protagonists and antagonists. 

As most non-profits are supported by federal and foundation grants, the challenge is to respond to RFPs in a way that writing reasonable performance goals reflect a realizable strategies increasingly addressing systemic roots of issues.

»» Posted by: gigi carlson on January 2, 2007 12:58 PM

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The constant drive for the new and innovative program is the cause for great expansion in the nonprofit sector.  Unfortunately, the drive for innovation also reduces the effectiveness of execution in many programs.  This emphasis on innovation is often the result of short-term vision on the part of funding entities, government and private, and the staff charged with implementing the programs. 
However, if the vision is focused on one problem, and long-term funding can be secured for that mission, the results can be amazing and the staff can remain confident that are doing good in the community.  I live in a small city of 47,000.  WE have had several programs come and go over the past several years designed to feed the poor, lonely and/or homeless.  One of these has been stable, and even growing, because they have remained focused on one thing – provide a clean, safe place to get one good meal a day.  Other programs have come and gone because, while they started with that same mission, they drifted into other services such as job placement, housing, etc.  They eventually lost their core funding because they were no longer providing the service the funders wanted..  In addition, they lost their core staff members because of the pressures placed on them to do things and run programs they were not trained and/or interested in doing.
Part of program evaluation has to include the ability of the program to fulfill its basic mission and not be dovetailed into every other program and problem in society.  Good programs must continue to be funded while new programs are developed.  Too often, both funding agencies are driving organizations to act like entrepreneurs at the cost of successful activities.

»» Posted by: Greg on November 4, 2007 02:13 PM

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