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Foundation Boards Should Demand Failure, Expert Claims

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Posted: July 25, 2007 05:03 AM
Author: Albert Ruesga

Joel Orosz, founder of the The Grantmaking School,* the first university-based training program for grantmaking professionals, has come out with an extraordinary new book titled ”Effective Foundation Management: 14 Challenges of Philanthropic Leadership—And How to Outfox Them.” What makes it extraordinary is Dr. Orosz’s willingness to speak with candor about the challenges, both ethical and practical, of working in a profession that “lacks a salutary external discipline.” Even those who don’t work in philanthropy will benefit from his honest portrayals of foundation CEOs and program officers struggling against flattery and other forces to do good and meaningful work.

I found what Dr. Orosz wrote on the subject of foundation risk-taking especially revealing.  If foundations have the freedom to try pretty much anything to address society’s problems, he asserts, “if they are indeed boldly exercising [their freedom] to correct the failures of the market, the government, and the fundraisers, it would be virtually impossible to open a newspaper without reading of a groundbreaking social experiment fueled by their funding.” Unfortunately, the newspapers are more likely to be filled with stories of foundation scandals than of foundations successes.

It’s true that a good scandal sells newspapers, and foundations as a class are not very good at communicating their good work.  But according to Dr. Orosz, there’s a hidden, perhaps more important, reason for the inability of many foundations to move the needle on some of our most pressing social problems.  That reason is embarrassment.  According to Orosz:

Since foundations are undisciplined by the market, electorate, or funders, their only impetus for improvement comes from their (generally) self-perpetuating board of trustees. If you are a foundation leader, your imperative thus is a simple one: keep the board happy, and you will keep your job. So, what makes a board happy? The answer is easy: pride-inducing success. What makes a board unhappy? The answer is equally easy: embarrassing failure. What does this mean for the CEO? As a practical matter, the answer to this question is also very simple: since any kind of success is preferable to any kind of failure, since embarrassing the board members is to be avoided at all costs, it is critically important that every project be a success. What is the best way to ensure that every project will be a success? The key to perpetual success is to keep every project uncomplicated and modest in its ambition. Thus, inexorably, in order to keep their boards happy, in order to assure that embarrassment never darkens the trustees’ doorsteps, CEOs tend to seek the cautious and incremental success. Paradoxically, the societal organization given the most freedom to act hobbles itself; it is as if a superb French chef, capable of creating any gastronomic delight, insisted on making nothing except the blandest of oatmeal.

It was Longfellow who said that “[m]ost people would succeed in small things if they were not troubled with great ambitions.” Dr. Orosz appears to claim that our ambitions in philanthropy are almost criminally modest.  If the responsibility for this faintness of heart ultimately rests with a foundation’s leadership, i.e., its board of directors, how should it modify its practices?  Should boards, for example, demand failure?  Yes, answers Dr. Orosz:

Not sloppy failure, of course, for no one wants that. Boards, however, must demand a certain level of experimental failure, for that is the price of doing business in the nonprofit sector, the cost of true innovation, the payment for clearing the kudzu of modest, incremental, “so what?” success. By demanding occasional experimental failure, boards free foundation leaders from their self-imposed play-it-safe shackles. If not every meal has to be perfect, the French chefs can abandon oatmeal and experiment with exotic new dishes.

Compare Dr. Orosz’s call for “experimental failure” with the tried and true of supporting direct services.  Where should foundations place their bets?

_____

* Pause for disclosure: I will become a member of The Grantmaking School faculty starting this fall.  Apart from a small honorarium, I will receive no compensation for my services.  Nobody at The Grantmaking School has in any way censored what I write on this blog, nor have they suggested topics for my consideration.

Image source: magnamags.com



imageAlbert Ruesga blogs on civil society, nonprofits, and foundations at White Courtesy Telephone.


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Those of us working in grassroots organizations trying to make experimental ideas gain traction have known for years what Dr. Orosz writes about foundations is true.

A couple of ideas that might work is to somehow develop either an entrepreneurial culture among foundations—something some newer foundations have tried to do within their organization—or have a group of foundations try the incubator approach to social problems many investing groups use for business ideas.

»» Posted by: David H. Lukenbill on July 26, 2007 12:31 PM

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Enjoyed that. Agree with much of it. Though perhaps it sometimes depends on the sector/area a Foundation is operating. In some situations even a minimal failure or setback would be disastrous to the population/cause that the Foundation is trying to help. Also, I could understand why in the first year of operation some boards and CEOs would be understandably more cautious and conservative due to the nature of funding and the importance of gaining community support and a constituency.

Additionally, increased churn in the sector might be good. We want the top-performing and most innovative organizations to receive the funding and backing they deserve. Just a tiny bit more of Darwin’s ‘survival of the fittest’ or Schumpeter ‘creative destruction’ wouldn’t be the worst thing.

»» Posted by: PAH on July 26, 2007 01:20 PM

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The real interesting question would be then how to construct a foundation or nonprofit board that would challenge CEO’s to be innovative and creative. What is the right mix? Inside vs. outside? What mix of backgrounds and experiences? Often Foundation board members or just good friends of the weathly namesake or people already with experience in the sector. Don’t we need more influence by people with outside ideas and different experiences?

»» Posted by: PAH on July 26, 2007 01:30 PM

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We are having discussions about innovation and nonprofits in the UK at the moment, and the role of foundations in resourcing innovation is of course crucial. Its debateable whether or not we have the environment and conditions for innovation anymore, never mind getting to the point of scaling it up. I think there are a couple of addendums to the excellent argument made by Joel/Albert: 1. Foundations need not just fund failures, they also need to share those failures. No point failing to let others repeat them unneccesarily. 2. I worry that the near-universal focus on outcomes is partly to blame for our fear of failure. Innovative work it seems to me is most difficult to plan in terms of ‘we will achieve x outcomes. Interested to see what others think. Finally, remember the quote (sorry, dont know the origin): “I have learnt so much from my mistakes I am going to make some more.”

»» Posted by: Karl Wilding on July 27, 2007 01:47 AM

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Karl, you might want to check out Sean Stannard-Stockton’s interview of Jim Canales, president of the James Irvine Foundation, on the issue of sharing foundation failures.  You can find that interview and discussion here : http://www.tacticalphilanthropy.com/2007/07/tactical-phil-1.html

»» Posted by: Albert Ruesga on July 27, 2007 11:50 AM

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Rather than asking the people who work at foundations to behave in a way that is inconsistent with the “market forces” of embarrassment and pride, it may be more effective to create mechanisms of feedback that rewards innovation and discourages “safe” behavior (unless the situation calls for the “safe” approach).

For instance, the Slate 60 (list of the most generous philanthropists) was created specifically as an antidote to the Forbes 500 (list of wealthiest people). Ted Turner had express how his gift to the UN was going to reduce his standing on the Forbes list and so Slate created the Slate 60 to provide positive feedback to philanthropists.

I think asking people to behave in ways that is inconsistent with how they are rewarded to a tough sell. Much better to create incentives that encourage the behavior that you want. Part of the reason I interviewed Canales (and the reason I was so happy to see the NY Times mentioned the podcast) is because I’d like other foundations and philanthropists to see that Canales is being “rewarded” for he’s innovative efforts towards transparency. If we’re going to ask people to take risks and then tell us about their failures, we’d better be ready to really reward them for their behavior.

»» Posted by: Sean Stannard-Stockton on July 28, 2007 09:18 AM

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