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Jan Leeman on Strategic Planning
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How do you attract seed money for a nonprofit start-up that serves an extremely neglected, discriminated-against population, the seriously mentally ill? There is so much stigma directed towards this population and around the whole mental disorders subject generally. The purpose of this nonprofit, called No Health Without Mental Health, is to reduce stigma by public education and other communications strategies. A Stanford Medical School faculty member cofounded the project.

I can understand your excitement for NHMH. In time your work will help make mental health as well funded and respected as other types of health care. In the start-ups that I've been involved in, enthusiasm has been vital in transforming the organization from an idea to a funded organization fulfilling its mission. I'm currently involved in helping a for-profit company raise its seed funding, so I'm right in the middle of discussions about the mission, message, and fundraising strategy. In its most simple form, the challenge of seed funding involves two simultaneous efforts: finding the right donors and crafting the message and strategy that convert a potential donor into an enthusiastic supporter. With respect to finding the right donors, my experience has been that personal introductions and networking work best. I can nearly always get the meeting or phone appointment if someone provides an introduction. Perhaps some of your classmates from the GSB nonprofit program know someone to whom you should be speaking. Is there a GSB-related email distribution list where you could ask a question to find out who is funding mental health initiatives? I think that getting the message right is harder than it seems. I read that one veteran newspaper writer would spend 1 hour and 45 minutes writing and rewriting the headline for the story and only 15 minutes writing the story itself because if the headline was right, then everything else would be right as well. Perhaps you could borrow some ideas from the venture capital industry about how to pitch an idea. Here's a link to some suggestions for a venture capital pitch.

I have two last suggestions. If your meetings with prospective donors are leading to responses like "call me when you've made some more progress," then either the donor isn't the right one to fund seed stage initiatives or the message isn't yet compelling enough. You should also find out everything you can about the two or three organizations that are most similar to NHMH. You may find the names of potential donors you haven't yet approached, and you'll also get a better sense of the financial model for nonprofits. Such data may be helpful in convincing donors that your plans and forecasts are reasonable.

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I agree with the comments provided but also stress the importance of demonstrating to potential donors that you have done your homework in terms of setting up your organisation. 

Supporters need to feel confident that you have addressed the organisational framework and governance issues, as well as being clear about your mission and strategies.  While things like policies and procedures may seem like a low priority right now, attention to such areas help to instill trust and confidence in your potential supporters.

Even more importantly - as I know from first-hand experience - when you do attract financial support you will be too busy getting on with the job to have time to deal with the back-room stuff. My NFP’s first contract was for more than a million dollars for direct-service provision and has since tripled.  As a result we have spent the past three years trying to catch up and embed the things we really should have put in place before we started! The pressure and the risks can be worrying when you need to be very focused on your work.

I also suggest that your strategies for attracting funds might highlight what would happen if no action were taken to address the issues of serious mental health.  As well as supporting those living with debilitating conditions, many funding bodies - especially governments and trusts - are concerned about impact.  This can be both positive (eg. life and conditions improve for the individuals afflicted and their families) and negative (eg. increased burden on hospitals and health services).  In my experience you need a specific tailored message for each audience you wish to target.

I wish you luck - you have entered a very difficult field.
JS

»» Posted by: Jan Samuels on April 10, 2008 01:48 PM

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I am the originator of the Question and firstly wish to thank both the Expert, Jan Leeman,
and the previous commentator, Jan Samuels, for their thoughtful advice and guidance.

To Jan Samuels’ comments first:  your very last sentence ("Good luck - you have entered a very
difficult field") perhaps sums up the dilemma for a nonprofit (NP) focused on eliminating the enormous
mystery, confusion and fear that surrounds serious mental illness (SMI) on the part of general
populace.  Why?  Due to lack of information, contact with those with SMI, general tendencies to
shun or distance from those with behaviors we don’t understand.  Our NP (NHMH - No Health without
Mental Health) is at its essence a communications strategy NP.  We aim to convey, through a variety of
multi-level, multi-dimensional approaches, messages and solid, evidence-based information about
what is SMI, why stigma arises towards it, how pervasive SMI is, how it affects our entire society,
what successful treatments have occurred, the courage and strength of the ill themsleves, their
families (I am a family member with two siblings with SMI), among other things.  Again, we are
all about COMMUNICATING and we want to use the most advanced technologies and newly
creative, inventive messaging ideas to create this new understanding, empathy, further contacts
with those with SMI, release personal narratives of ill and families, etc.

Thank you for stressing paramount need to attend to internal organization structure.
Fortunately I have spent past three years on the Board of another mental health NP
so have that experience to draw on.  We are carefully selecting our Board members,
starting small, and vetting for passion and commitment, and skillsets.  I also have a legal
background so we’re careful to build proper legal/financial/tax/administrative systems and controls.

I very much like your idea to add to our fundraising strategy mention of what will occur without
our NP in place.  We have scanned the landscape for other NPs out there and so far have not
far anyone doing exactly what we propose:  focusing on communications strategies to eliminate
stigma/discrimination/fear around SMI.

To Mr. Leeman:  Thank you also for your experienced guidance.  Be assured we are serious,
committed (mostly professional) folks , half with NP management experience, who are driven
by hope AND REALISM.  Several of our Board are outstanding specialists in their field related
to stigma and SMI and SMI biogenetics.  We do not go into this effort lightly.

As you point out, one of our biggest challenges will be getting the word out, finding donors
willing to consider investing in mental health NPs.  We need to find those investors/donors
ready to see the great need in this issue and be a catalyst to help change public knowledge
and perception around SMI.  I will pursue the GSB email distrib list...but when I attended
the GSB’s Nonprofit Mgmt Institute in Sept 07, there was not a single other mental health
NP in the room!  We’ve done extended searches of the Foundation Center’s database to
find foundations and donors interested in mental health.  Any other ideas welcome.
It is still very early days for us, but we know how challenging will be the task of raising
the interest on the part of potential investors/donors who like so many in our culture and
society (not just here, this is a worldwide phenomenon) would prefer to stay away from
anything having to do with mental illness.  Thank you again.

Florence Fee

»» Posted by: Florence Fee on April 11, 2008 09:59 AM

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