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Data for Promotion, Engagement, and Reporting

The more we share our data with each other inside and outside of our organizations, the more data-driven we can be in our work collectively.

Inevitably, January is filled with predictions and resolutions. We ponder the innovations and evolutions that may unfold in the technologies we use, and consider the issues we want to tackle in our work and communities.

Me? I'm focused on data. This year will, I hope, be the year of data. I see more organizations looking for ways to be data-driven in decision making, communications, campaigning, and marketing, and I see a growing interest in and understanding of the value in sharing data. The more we share our data with each other inside and outside of our organizations, the more data-driven we can be in our work collectively.

If you've been waiting for an invitation to dive into data, this is it. You are cordially invited to start tracking, measuring, evaluating, and sharing! Here are a few ways to get started:

Data for Promotion

Many organizations use selected statistics, data, or other information in press releases and calls to action, but we may not look at those numbers or statistics as stories that compel us to share, respond, and take action. There are ways, however, to use data to tell a more active story. Here's an infographic that Points of Light shared during the ramp up to its 2012 Martin Luther King, Jr. Day service events. Looking at the cumulative impact of volunteers is really powerful when it’s presented in this way:

Data for Engagement

Using real-time tools to engage people through data can help increase both the time people spend on your site and the amount of information you can convey quickly. Mapping is one of the most-used and easily recognizable options. It's easy to see and understand a map right away (especially using something like Google Maps, which most people have seen before or even used themselves). One great example is the way Epic Change uses a map as the main interface for its To Mama With Love campaign.

The To Mama With Love site encourages visitors, without any written instructions, to click locations on the map, read through the user-created word, photo, and video dedications to moms (or, "heartspaces"), and engage with others’ stories by sharing or donating.

Data for Reporting

Organizations are also sharing data in many ways. Some if it is visual, such as in this terrific infographic that illustrates trends for where we are giving our time and money:

This year, I would love to see nonprofit organizations, service agencies, and local groups working together to share their data in the effort to more accurately map our collective impact and to identify new opportunities for partnership and collaboration. Imagine if you could see a map of hunger in your city that included a broader set of data than what Share Our Strength, Feeding America, or your local food bank has collected. What if the map included information from service providers, schools, and other local organizations? You would get a clearer picture of the issues causing hunger in your community—and be that much clearer about how to tackle the problem. Maps can reveal things such duplicated efforts and can help us understand where to invest. I would love to see that map! And I would love to help.

What are you looking to do this year with your data? What are you working on now? I would love to see or hear about any examples you already have.

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COMMENTS

  • Gote Nyman's avatar

    BY Gote Nyman

    ON January 25, 2012 12:36 PM

    There is a fascinating development on the way: the availability of all kinds of data, especially open data and the need to serve democratic needs together will create a pressure, stronger than ever, to offer ways of visualizing data so that it serves those in need to see it, understand it and prepare it for their own relevant purposes. With the present data explosion this is becoming a human rights matter. Inspiring views are opening!

  • BY Debbie Ford-Scriba

    ON January 25, 2012 01:47 PM

    Thoughtful and timely article, Amy. We have enjoyed learning the nuances of measurement in the overcrowded data world from social media & metrics guru Beth Kanter, and particularly appreciate the value of infographics to help tell stories. Sharing data w/peers in the nonprofit world has been enlightening, and we will continue networking to better inform the field as well as to engage individuals and organizations, promote democracy, and create community change.

  • BY Amy Sample Ward

    ON January 26, 2012 06:50 AM

    Hi Gote-

    I completely agree! The fact that the UN declared access to the Internet a human right only further supports your point that sharing data and measuring collective impact will not just be mechanisms for organizations to gain funding and tell the story of their work but also actions called for by global citizens fighting equally hard for a better world.

    For reference:
    http://www.wired.com/threatlevel/2011/06/internet-a-human-right/

  • BY Amy Sample Ward

    ON January 26, 2012 07:01 AM

    Here’s another great example of the way data can really power us towards success and impact: http://www.waterforpeople.org/programs/field-level-operations-watch.html

  • BY Charlotte Radeaemekers

    ON January 26, 2012 09:34 AM

    Great stuff. This is a slightly different point but related: I am seeing a trend towards industry vertical partnerships - especially in relation to corporate sponsors. So, for example, if many organizations that deal with poverty team together to collect data and maximize outreach, they are more likely to create a compelling sponsorship package for the corporates who can then reach a much larger audience and see a much higher ROI via the aggregated metrics and data. Ahh, let’s all just play nicely together! win win win!

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